Anti-Money Laundering (AML)/KYC Policy

Last updated: April 20, 2026

1. Purpose

SheGig is committed to preventing money laundering, terrorist financing, sanctions evasion, fraud, and other illegal activity on the platform. This Anti-Money Laundering (AML) Policy explains the controls we may apply to users, transactions, withdrawals, and account activity in order to protect the marketplace and comply with applicable legal and regulatory obligations.

2. Scope

This policy applies to all customers, vendors, agents, beneficial owners, payment recipients, and any person or entity using SheGig services, whether acting directly or through an account managed by another party.

3. When KYC Applies

We do not require registration or continuous identity checks. KYC may be initiated only in specific cases, including:

  • fraud, stolen-fund or incident reports requiring confirmation of details;
  • situations where we must comply with AML/CFT requirements;
  • requests from third-party providers involved in fiat-related services;
  • transactions that look unusual or suspicious;
  • Our payment gateway provider is NowPayments.io, which is always responsible for transactions legal compliance, we may provide additional information or documents as required to nowpayments.io.

KYC requirements may vary depending on the nature of the case.

4. Customer Due Diligence

We may require users to complete know-your-customer (KYC) or enhanced due diligence checks before or after account creation, before releasing funds, or at any time we consider necessary. If requested, users must provide accurate, complete, and up-to-date information and documents. We may reject documents that appear altered, expired, inconsistent, or unreliable.

5. Prohibited Activity

Users must not use SheGig to engage in or facilitate illegal, deceptive, or high-risk activity. Prohibited conduct includes, without limitation:

  • Using another person's identity, payment method, or account without authorization.
  • Attempting to conceal the true source, destination, ownership, or purpose of funds.
  • Structuring transactions to avoid review thresholds or compliance checks.
  • Using the platform for sanctioned persons, sanctioned entities, or sanctioned jurisdictions.
  • Providing false, misleading, incomplete, or forged compliance information.

6. Source of Funds and Transaction Review

We may request evidence showing that funds or assets used on the platform come from lawful sources. We may also delay, block, reverse, refund, or refuse transactions while a compliance review is ongoing. Where permitted or required, we may report suspicious activity to payment providers, financial institutions, regulators, or law enforcement authorities.

7. Unsupported Countries and Regions

SheGig does not support accounts, transactions, or payouts involving comprehensively sanctioned countries or regions, or any other jurisdiction we determine presents unacceptable legal, sanctions, fraud, or AML risk. Access may also be restricted where required by payment partners or applicable law.

Unsupported Countries / Regions currently include:

  • Cuba
  • Iran
  • North Korea
  • Syria
  • Crimea region of Ukraine
  • Donetsk People's Republic (DNR) region of Ukraine
  • Luhansk People's Republic (LNR) region of Ukraine

This list is not exhaustive and may change without prior notice to reflect legal, regulatory, sanctions, banking, or risk management requirements.

8. Account Restrictions and Enforcement

If we identify elevated risk or a potential breach of this policy, we may take any action we consider appropriate, including requesting additional information, limiting features, pausing withdrawals, withholding settlement, cancelling transactions, suspending listings, freezing or terminating accounts, or refusing future access to the platform.

9. Recordkeeping and Monitoring

We may retain records relating to identity verification, transactions, communications, device and login metadata, and compliance reviews for as long as reasonably necessary to meet legal, regulatory, audit, dispute, fraud prevention, and business requirements.

10. Cooperation Obligations

Users must cooperate promptly and truthfully with any compliance request. Failure to respond within the requested timeframe, or attempts to circumvent our controls, may result in delayed payments, rejected transactions, or account suspension or termination.

11. Policy Updates

We may update this AML Policy from time to time to reflect changes in law, sanctions programs, payment network rules, business operations, or our internal compliance framework. The latest version published on the Site will apply from its stated effective date.

12. Contact Us

If you have questions about this AML Policy or a compliance review, please contact us at:

Email: support@shegig.net
Address: 9 COMMERCE ROAD, PETERBOROUGH, Cambridgeshire, PE2 6LR, United Kingdom